Cookie policy

What cookies are

Cookies are small text files that a website can place on your device when you visit. They are widely used to make websites work, to remember your preferences, and to give site owners information about how their site is used. Similar technologies, such as local storage and pixels, can perform comparable functions, and references to "cookies" in this policy include those technologies where relevant.

Cookies are commonly described as either "essential" (needed for the site to function and for security) or "non-essential" (used for things like analytics, personalisation or advertising). Non-essential cookies are only set with your consent.

Cookies we use

This marketing website is designed to use essential cookies only, with no analytics or advertising cookies set by default [to confirm]. Essential cookies, where used, support core functions such as page navigation, accessibility preferences and basic security, and cannot be switched off through this site.

We do not use this website to build advertising profiles or to track you across other websites [to confirm]. If this changes in future, we will update this policy and, where required, ask for your consent before any non-essential cookies are set [to confirm].

Please note that our patient portal, used to refer yourself and to log in, is a separate service and may use its own cookies that are necessary to provide and secure that service. Those cookies are described where that service is used [to confirm].

Third-party content

This website's fonts (Fraunces and Inter) are served directly from neurominds.uk — not from a third-party service such as Google Fonts. Displaying text therefore sends no information about you to any external font provider and sets no cookies.

The site does not load third-party analytics, advertising, or social-media tracking. The only external service involved is the delivery of the enquiry you send via the contact form, which is handled by our email provider (Microsoft 365) purely to route that message to us.

How to control cookies in your browser

You can control and delete cookies through your browser settings. Most browsers let you see what cookies are stored, block some or all cookies, and clear cookies that have already been set. The exact steps differ between browsers, look for the "privacy", "security" or "cookies" section of your browser's settings, or consult its help pages.

Please be aware that blocking or deleting essential cookies may affect how parts of this website, or the patient portal, work for you.

For general, independent guidance on cookies and how to manage them, you may find the resources published by the UK Information Commissioner's Office (ICO) helpful [to confirm].

If you have any questions about this policy or how we use cookies, please make an enquiry or email us at [email to confirm].

Last updated [date to confirm]