Draft template — this must be reviewed and approved by a suitably qualified professional before publication. It is not legal advice.

About these terms

[Placeholder.] This section will explain who Neurominds is, who these terms apply to, how they form an agreement between you and us when you book or use our services, and how we may update them from time to time. [Content to confirm.]

Our services and their scope

[Placeholder.] This section will describe the assessment services we offer for autism (ASD) and ADHD across adults, adolescents and children, what is and is not included in an assessment, and any eligibility or suitability requirements. [Content to confirm.]

Not an emergency service

[Placeholder.] Neurominds is not a crisis or emergency service and cannot provide urgent or out-of-hours care. If you or someone else is in immediate danger, call 999. For urgent mental health support, call NHS 111, or Samaritans free any time on 116 123. [Content to confirm.]

Fees and payment [to confirm]

[Placeholder.] This section will set out our fees, what they cover, when payment is due, accepted payment methods, and any charges for additional services or follow-up. [Fee to confirm.] [Payment terms to confirm.]

Booking, cancellations and rescheduling [policy to confirm]

[Placeholder.] This section will explain how appointments are booked, the notice required to cancel or reschedule, any cancellation or non-attendance charges, and what happens if we need to change an appointment. [Cancellation policy to confirm.]

The nature and limitations of assessment

[Placeholder.] This section will explain that an assessment is a professional clinical opinion based on the information available, that it does not guarantee any particular outcome or diagnosis, and the inherent limitations of any assessment process. [Content to confirm.]

Your reports (use and intellectual property)

[Placeholder.] This section will explain how your assessment report may be used and shared, who owns the intellectual property in our reports and materials, and any restrictions on reproduction or onward use. [Content to confirm.]

Liability

[Placeholder.] This section will set out the extent of our liability, the limits and exclusions that apply, and that nothing in these terms limits liability where it cannot lawfully be limited. [Content to confirm.]

Governing law

[Placeholder.] These terms are governed by the laws of England & Wales [to confirm], and any disputes will be subject to the jurisdiction of the courts of England & Wales [to confirm]. [Content to confirm.]

Last updated [date to confirm]